Why haven't I gotten my trophies yet?

[Nothianas]

I am sure that there are a lot of newbies asking this but... I took a survey and once I finished it it said I would get my trophies. I waited a whole day and contacted support. The still haven't gotten back to me after 2 days. I got the email saying I had done the survey. Did I do something wrong? Any help would be appreciated :( .

[Dainoji]

Did you ever get your trophies? Once I had some trouble and had to contact trial pay's customer support and they took care of everything.

[Nothianas]

I have tried contacting them, And I still haven't gotten my trophies so I am just giving up on doing free stuff and not getting what I was promised. :mad:

[Nate]

Hi Nothianas, sorry to hear you are having trouble with TrialPay, they've been nothing short of awesome for quite some time. I see you tried contacting their customer support, did you use the below url to do so? If not go ahead and give it another go and they should be able to help you. If you don't hear back from them again, please let me know.

https://www.trialpay.com/support/contactus/

Good luck in the Pit!

-Nate-